Terms of service

The terms of using Manda.

Effective July 16, 2026 · Manda Technologies, Inc.

01

Agreement

These terms govern access to and use of the Manda platform, operated by Manda Technologies, Inc. By accessing Manda on behalf of an organization, you represent that you are authorized to bind it, and these terms apply to that organization and its users. Where your organization has signed an order form, letter of intent, or other written agreement with us, that document prevails over these terms to the extent of any conflict.

02

The service

Manda is software for in-house legal teams to scope, route, price, and review their legal work. Access is provisioned by Manda for each client organization; the service is not self-serve and features may change as the product develops. Pilot arrangements may be governed by separate written terms.

03

Accounts and access

Workspaces are created by Manda and joined by invitation. You are responsible for maintaining the confidentiality of your credentials, for the actions taken under your account, and, if you are a workspace administrator, for the users you invite. Notify us promptly of any suspected unauthorized access.

04

Customer data

Your organization owns the data it brings into its workspace. You grant Manda the rights needed to host, process, and display that data to provide the service, as described in the privacy policy. You are responsible for having the rights to the data you submit, including any documents you attach. Manda is built on mandate metadata; documents enter the workspace only when your team chooses to attach them.

05

Confidentiality

Each party will protect the other's confidential information with at least the care it uses for its own, and use it only to perform under these terms. Workspace content is your confidential information.

06

Acceptable use

You will not use the service to violate law; attempt to access another organization's data; probe, disrupt, or overload the service; reverse engineer it except where law permits; or resell access without our written agreement.

07

Fees

Fees, if any, are set out in the applicable order form or written agreement. Pilot access may be provided at no cost. Taxes are the customer's responsibility where applicable.

08

Intellectual property

Manda and its licensors own the service, including software, design, and documentation. If you provide feedback, we may use it without restriction or obligation. No rights are granted except as stated in these terms.

09

De-identified data

Only where your organization has agreed in writing, Manda may derive de-identified data from workspace activity to provide benchmarking features. De-identified contributions are designed so they cannot be tied back to your organization or any unique fact pattern, and your organization may withdraw them in full at any time.

10

Term, termination, and deletion

Either party may terminate as set out in the applicable agreement, or on written notice where none exists. Your organization may export its data from the product at any time. On termination, workspace data is deleted within 30 days under our documented offboarding procedure; the audit record that deletion occurred is retained. Workspace administrators may also request deletion from Settings inside the product or through the privacy request form.

11

Disclaimers

Manda provides software for in-house legal teams. It is not a law firm and does not provide legal services or legal advice; no attorney-client relationship is created by using the service. Outputs such as estimates, benchmarks, and scores are informational aids: the decisions remain yours. Except as expressly stated in a written agreement, the service is provided "as is" without warranties of any kind, whether express, implied, or statutory.

12

Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenues. Each party's total liability under these terms is capped at the amounts paid or payable by the customer for the service in the twelve months before the event giving rise to liability, or one hundred Canadian dollars if no fees were payable. These limits do not apply to breaches of confidentiality or to either party's indemnification obligations.

13

Indemnity

The customer will defend and indemnify Manda against third-party claims arising from customer data or the customer's use of the service in violation of these terms. Manda will defend and indemnify the customer against third-party claims that the service, as provided, infringes their intellectual property rights.

14

Governing law

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in it, and the courts of British Columbia have exclusive jurisdiction over disputes arising from them.

15

Changes and contact

We may update these terms; material changes are communicated to workspace administrators and take effect on the stated date. Continued use after that date is acceptance. Contact: hello@mandaplatform.com.